I have a water quality problem. Who do I contact?

Water quality issues can be caused by many different factors, and the water utility can help troubleshoot if the problem is in your home or in the outside distribution system. Before you call the water department, first try to do some homeowner detective work. Verify if the water quality issue is in the whole house, in one fixture or multiple fixtures. Is it on the hot side or the cold side or both? If it is in only one room of your home, more than likely the problem is in your home. We can’t send clean water to the rest of the home and dirty water to a single room.

To speak to someone about the issue, please call the Public works department’s main line at 262-250-4721 or the water utility office at 262-250-8254.

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1. Where do I pay my water bill?
2. I have a water quality problem. Who do I contact?
3. I have low or no pressure in my house! HELP?!
4. My water meter is leaking. How do I get it fixed?
5. How do I read my electronic meter?
6. My water smells like rotten eggs! Why?
7. I have a leak in my house. Will the water utility fix it? Who is responsible?
8. Where does my water come from and what's in the water?
9. I have blue, green, red, yellow and white flags in my yard. What are they for?
10. What's this pink/black stuff in my bathroom?
11. Why does my water look like light colored coffee?